Solution Focused Culture

In “A Solution Focused Culture,” authors Tim Bolduc and Jessica Leavins reveal how organizations, can transform from a reactive, regulation-centered culture to one driven by collaboration and solutions. Through the fictional story of Clearview, a small city facing morale and efficiency challenges, new city manager TJ Strong and his team work together to build a proactive, service-oriented environment. Using principles of solution-focused thinking, the 6 E’s model (Evaluate, Establish, Explain, Engage, Empower, Experience), and a commitment to core values, they develop a culture where both employees and the public feel valued. Bolduc and Leavins draw on decades of public service experience to share actionable steps for leaders who want to reshape their workplaces into environments that foster growth, empowerment, and community-centered solutions. Practical and insightful, this book offers a blueprint for leaders across sectors to inspire a meaningful organizational shift.